Your Guarantee We give a deposit guarantee & independent guarantee as standard.

What is an Insurance Backed Guarantee?

Our HomePro Policy backs the guarantee that Quality Home Improvements North West Ltd supplies to the customer after completing delivery. Our HomePro Plus policy also protects the deposit paid by you, the customer (for up to 25% of the product price).

The HomePro Insurance Backed Guarantee (IBG) can provide Quality Home Improvements North West Ltd customers with peace of mind if the company should cease to trade. The policy will cover the costs for any remedial work, for material defects and faulty workmanship within the guarantee period.

We give this policy with all products for peace of mind and protection to all our customers.


About HomePro and FairTrades

FairTrades is the largest multi-trade association in the UK. It has a large directory of quality ranked home improvement professionals. You can use its ‘Find a Contractor’ service to find vetted professionals in your area and see references provided by previous customers.

FairTrades also provides an efficient service that assists homeowners throughout the UK to  make a more informed choice of Trade Professional, this in turn attracts more business for FairTrades contractors.

The company merged with HomePro Ltd in 2000 to create the UK's largest provider of vetted professionals across multiple trades, via its internet and telephone based search directory.

Furthermore, they are the exclusive provider of Trade Professionals to blue chip organisations  such as British Gas and Britannia Building Society.

The Company is a member of the General Insurance Standards Council and provides an award-winning Insurance Backed Guarantee (IBG) scheme as an additional feature for its customers.


What it means to be a FairTrades contractor

FairTrades only accept the very best Trade Professionals and rigorous screening means that successful applicants must satisfy the following:

  • A clean Trading history
  • Good credit rating
  • Financial and legal checks
  • Verified customer references and homeowner ratings